Shipping & Returns

We will ship your order the following business day when received.

You can provide special delivery instructions in the Notes about your order field found on the payment and review screen during the check out process. These instructions may include where to leave your package if you are not home

You can choose from the shipping rates below when ordering.

Please note: business days do not include weekends. Sales tax is charged according to the province or territory to which the item is shipped to.

 

Rates

Canada

Flat rate shipping $12 (6-8 Business days)

Expedited $20 (2 day service)

Local Pickup-FREE

 

USA

Flat rate shipping $25 (6-8 Business days)

 

Exchanges or Returns

Thank you for shopping at Lousje & Bean.

If you are not entirely satisfied with your purchase, we’re here to help.
Please contact customer service to initiate an exchange or refund: info@lousjeandbean.ca 


You have 7 calendar days to return an item from the date you received it.

To be eligible for an exchange or refund your item must be received in the original packaging and original condition, not having been worn or altered, and with all original tags still attached, within 10 days of receiving the go ahead to return.

 

Sale items
Sales items are FINAL SALE, Unfortunately they cannot be refunded. Only regular price items can be refunded.

 

Shipping
You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How To Return Your Item
Please contact customer service to initiate an exchange or refund.

Then return the item(s) to us at:

Lousje & Bean Boutique

39 James Street

St. Catharines

Ontario L2R 5B9

 

Contact Us
If you have any questions at all please email us at info@lousjeandbean.ca.